Returns Policy

Sealed Packaging Only Items must be unopened & in original packaging
24-Hour Window Report any issue within 24 hrs of receiving your order
No Exchanges Exchange service is not available on any orders
When can I return an item?

We only accept returns in the following two cases:

  • The item arrived damaged or has a clear manufacturing defect.
  • You received a different item from what you ordered.

The item must be unopened and in its original sealed packaging. You must contact us within 24 hours of receiving your order.
What cannot be returned?

We do not accept returns in the following cases:

  • Any item that has been opened, unsealed, or used.
  • Return requests made after 24 hours of receiving the order.
  • Items purchased on sale or as part of a special promotion.
How do I request a return?

If your order qualifies, contact us within 24 hours of delivery via:

  • WhatsApp or phone (available on our website)

Please include: your order number + clear photos of the item + a description of the issue.

We will get back to you as soon as possible and guide you through the process.
Are exchanges available?

No, exchanges are not available on any orders.

Please review your selection carefully before completing your purchase.